Terms of Service

1. Scope and acceptance

These terms govern your use of the Digitova website. “Digitova”, “we” and “us” refer to the Digitova team operating the website; “you” means the person visiting or using it. Please read these terms before using the website. If you do not agree, please stop using it.

The website presents our work, services and opportunities and lets you contact us. It does not provide a customer account, online checkout or a subscription service. You must have the legal capacity required for your use of the website. If you contact us on behalf of an organisation, you must be authorised to do so.

2. Project enquiries and service agreements

Website descriptions, examples and estimates are general information. Sending a form, requesting a consultation or receiving an initial response does not create a contract for paid work, reserve delivery capacity or guarantee a particular result.

The scope of work, deliverables, fees, payment schedule, acceptance criteria, intellectual property rights, confidentiality, cancellation and any refunds must be agreed separately in writing. That agreement governs the relevant services and takes precedence over these website terms if they conflict. These terms do not introduce subscription charges or a website-specific refund policy.

3. Information you send us

Provide accurate contact information and only send material you are entitled to share. You retain your rights in your submissions. You allow us to receive, store, review and use them as reasonably needed to assess and respond to your request, subject to our Privacy Policy and any separate agreement.

Do not send passwords, payment card details, unlawful content or another person's confidential information without permission. Selecting the NDA option asks us to discuss a confidentiality agreement; it does not itself create a signed NDA. Agree any specific confidentiality arrangements before sharing sensitive project materials.

An internship enquiry is an application for consideration. It does not guarantee admission, an interview, employment, compensation or a particular outcome. Programme requirements and any engagement terms are agreed separately.

4. Acceptable use

Use the website lawfully and respect other people's rights. You must not:

• Send spam, fraudulent enquiries, malware, threats or other unlawful material.
• Impersonate another person or misrepresent your identity, authority or affiliation.
• Attempt unauthorised access, bypass security or probe the website in a way that compromises systems or data.
• Disrupt availability, overload the website or use automated tools to harvest personal information.
• Copy or commercially exploit protected website materials without permission, except where the law allows it.

5. Website content and intellectual property

Website text, design, code, graphics and branding are owned by Digitova or the respective rights holders. Client names, trademarks and project materials remain subject to their owners' rights. Displaying a case study does not transfer any rights to you or imply endorsement beyond what is expressly stated.

You may view the website and share links for ordinary informational use. Any broader copying, modification, redistribution or commercial use of protected materials requires the relevant rights holder's permission unless permitted by law.

6. External websites and privacy

Links to social networks, portfolios and other third-party resources are provided for convenience. We do not control their content, availability or data handling. Your use of those services is governed by their own terms.

Our Privacy Policy explains the handling of personal information in connection with this website, enquiries and analytics. These terms do not replace any consent required for optional tracking or other processing.

7. Availability and accuracy

We aim to keep the website useful and accurate, but content may be incomplete or become outdated. We may update, suspend or remove parts of the website for maintenance, security or operational reasons. We do not guarantee uninterrupted access or that every error will be corrected.

To the extent permitted by law, the website is provided on an “as available” basis without additional warranties about its suitability for your particular purpose. Case studies describe individual projects; they are not a promise that another project will achieve the same results. This does not affect commitments made in a separate service agreement or rights that cannot legally be excluded.

8. Responsibility and limits

You are responsible for your use of the website and the information you choose to submit. To the extent permitted by applicable law, we are not responsible for indirect or consequential losses, such as lost profits or business opportunities, arising from use of or inability to access this informational website.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Mandatory consumer protections remain in place. Liability for paid services is addressed in the relevant service agreement.

9. Restricting access

We may take proportionate steps to block abusive requests or restrict access where reasonably necessary to address a breach of these terms, protect the website or comply with law. You may stop using the website at any time. Restricting access does not cancel a separate service agreement or automatically delete records that must otherwise be retained.

Provisions concerning intellectual property, responsibility and dispute resolution continue to apply where relevant after you stop using the website.

10. Changes, applicable law and contact

We may revise these terms as the website changes. The latest version is published on this page with its update date and applies to use after it takes effect. Changes do not retroactively alter a separate agreement or waive rights you already have. We will give additional notice where required by law.

Applicable law and the competent courts are determined by the rules that apply to the parties and the dispute, including mandatory consumer protections. These website terms do not impose exclusive foreign courts or mandatory arbitration. A separate service agreement may specify its own governing law and dispute process.

If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. For questions, complaints or a dispute, contact hello@digitova.com with the relevant details so we can first try to resolve it directly. This does not restrict your right to seek legal remedies or contact a competent authority.