Website and AI assistant for floral studio N Flowerss
For floral studio N Flowerss, Digitova owned both the website and the operations: an AI assistant in messengers, purchasing and write-off tracking, and a shorter order cycle.
- Website
- AI assistant
- Inventory
- E-commerce
Outcome
−2
sales managers within 3 months
−14%
product write-off costs
−39%
order cycle time
The brief
Orders lived in chats and phone calls, flower purchasing and write-offs were fuzzy, and sales depended on managers. The owner needed a website and a system that removes routine without losing service quality.
What we built
- Built a studio website for bouquets, event tablescaping, and inquiries in Odesa.
- Launched an AI assistant in Telegram and messengers for routine questions and order intake.
- Set up purchasing and write-off tracking so losses are visible, not guessed.
- Shortened the path from first message to a confirmed order.
N Flowerss is a floral studio in Odesa: fabric-wrapped author bouquets and event tablescaping. Digitova was responsible for both the public website and how orders and write-offs work inside the business.
The AI assistant took repetitive messenger threads. Purchasing tracking showed where flowers were written off too loosely. Together that gave the owner a smaller sales team and a much shorter order cycle.
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